Privacy Policy

Last updated: January 2025

1. Introduction

Butler Calibration Ltd (“we”, “our”, “the company”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard data when you interact with our website, services and Customer Portal.

2. Who We Are

Butler Calibration Ltd G14, Maynooth Business Campus, Maynooth, Co. Kildare, W23 X8R9, Ireland
Email: info@butlercalibration.ie
Phone: +353 (0)1 629 2620

3. Data We Collect

We may collect the following personal data:

• Name and contact details
• Company information
• Enquiry details submitted through email or forms
• Website usage statistics (if cookies are accepted)
• Login data for our Customer Portal

4. How We Use Your Data

We process personal data for the following purposes:

• Responding to enquiries and providing quotes
• Managing calibration orders and certificates
• Creating and maintaining Customer Portal accounts
• Internal record-keeping and INAB audit requirements
• Improving our website and services

5. Legal Basis for Processing

We process data under one or more of the following GDPR bases:

• Contract (providing calibration services)
• Legitimate interests (business operation and traceability)
• Consent (cookies and analytics)
• Legal obligations (INAB accreditation traceability)

6. Data Sharing

We do not sell or share your data with third parties except where required to deliver our services, meet legal obligations or support our accredited quality management system.

7. Data Retention

Calibration records, certificates and traceability information are retained in accordance with ISO 17025 requirements and our INAB-accredited quality procedures.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain processing
• Withdraw consent for cookies
• Request a copy of your data

9. Cookies

Our website uses cookies only if you choose to accept them. For details, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

11. Contact Us

For privacy requests or GDPR enquiries, contact us at: info@butlercalibration.ie